khusapalace

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Frequently asked questions

How do I choose the right size for my Khussa?
We provide a detailed size chart with measurements in both inches and centimeters. For best results, measure your foot length and match it to our chart. If between sizes, we recommend sizing up.
How long does delivery take within Pakistan?
Most orders are delivered within 3-5 working days to major cities. Remote areas may take 7-10 working days. We process orders within 24 hours of payment confirmation.
Can I return or exchange my Khussa?
We accept returns within 7 days if the product is unused and in original condition. Custom-made Khussas cannot be returned. Exchanges are available for size issues.
How should I care for my Khussa?
Keep them dry and away from direct heat. Use a soft, dry cloth for cleaning. For stains, use a cleaner sparingly. Store in a cool, dry place with stuffing to maintain shape.
Do you offer wholesale prices for bulk orders?
Yes! We offer special wholesale rates for retailers ordering 10+ pairs. Contact our wholesale department at wholesale@khusapalace.com for pricing and catalog.
Are Khussas suitable for daily wear?
Absolutely! While often worn for special occasions, our Khussas are designed for comfort and durability. They mold to your feet over time, making them perfect for regular use.
What payment methods do you accept?
We accept Cash on Delivery (limited areas), bank transfers, JazzCash, EasyPaisa, and credit/debit cards through secure payment gateways.
Do you ship internationally?
Currently we only ship within Pakistan. We're working on international shipping options and will announce them soon on our website and social media.